Background

Workman LLP is the largest, independent, specialist commercial property management and building consultancy firm in the UK.

Workman was looking to add another consultancy to their panel to carry out water risk assessments for the properties they manage across their UK portfolio. Quantum Compliance were given a select number of water risk assessments as a trial and following our performance during the trial.

We have been given an increasing number of water risk assessment instructions and now provide services nationwide, including all Workman high-risk water cooling tower risk assessments. We are now working with Workman to provide additional services, namely, asbestos management surveys, as well as health and safety and fire risk assessments.

Service Delivery

The following service delivery standards are in place:

  • Site visits to be arranged within 3 working days of acceptance of new business
  • Reports to be completed and issued within 10 working days
  • 24/7 support

Outcome

After completing a number water risk assessments, Quantum Compliance were able to identify a number of improvements. These included:

  • Identification of dead legs
  • Temperatures within the hot and cold water systems
  • Insufficient evidence of training records
  • Lack of specific written monitoring schemes
  • Inaccurate schematic drawings of the water systems
  • Varying standards of record keeping for maintenance and monitoring tasks

Quantum Compliance’s three years of working alongside the client Property Managers has ensured that they are familiar and happy with the advice we provide and the way we operate.